Stock Orders

  • Stock items may be returned within 90 days of purchase with no restocking fee.

  • Returns after 90 days require company approval and may be subject to restocking charges.


Non-Stock & Special Orders

  • Non-stock and special-order items may be returned within 90 days of purchase only with manufacturer authorization.

  • All applicable restocking and freight charges will apply.

  • No returns are accepted for non-stock or special-order items after 90 days.


Other Return Guidelines

  • Cut wire is non-returnable.

  • All return requests must be accompanied by a receipt or invoice.

  • Credit card returns must be refunded to the original card used for purchase.

  • Cash refunds under $35 will be paid in cash.

  • Cash refunds over $35 will be issued by company check (checks may take up to 2 weeks to process).

  • For check purchases, there is a 30-day waiting period for the check to clear before the return can be processed.