Privacy Policy

Cooper Electric Supply Co. Privacy Policy

Posted and effective: Feb. 28, 2014

Effective for new and current users on Feb. 28, 2014 and superseding all previous versions of the Privacy Policy.

Scope and Consent
Global Privacy Standards
Customer Privacy Rights
How Customer Information is Collected and Used
How Customer Information is Shared
Cookies
Security
Contact Us

1. Scope and Consent

This Privacy Policy describes our visitor, user, potential customer and/or customer privacy rights regarding our collection, use, storage, sharing and protection of personal and business information. It applies to the Cooper-Electric.com website and all related sites, applications, services and tools where this policy is referenced, regardless of how they are accessed or used, including mobile devices.

Throughout this Privacy Policy, we use the term "customer" to describe any visitor, user, potential customer and/or customer and to include any individual in his or her individual capacity or in a business capacity based on providing data related to a business with the individual's personal information. Throughout this Privacy Policy, we use the term "personal information" to describe information that can be associated with a specific person and could be used to identify that person or a business related to that person. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person or a business related to that person.

By using Cooper-Electric.com and its related sites, application, services and tools, and/or registering for an account related in any manner to Cooper Electric Supply Co. ("Cooper Electric"), customers expressly consent to our collection, use, disclosure, and retention of the customer's personal information as described in this Privacy Policy.

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the site. Additionally, we will notify customers through email where the customer has registered with Cooper-Electric.com of any material changes to this Privacy Policy.

2. Global Privacy Standards

Cooper Electric Supply Co. strives to comply with all applicable laws globally that are designed to protect our customer's privacy. Although legal requirements may vary from country to country, Cooper Electric Supply Co. intends to adhere to the principles set forth in this Privacy Statement even when transferring our customer's information between countries that may not require the same level of privacy protection.

3. Customer Privacy Rights

Cooper Electric Supply Co. is committed to preserving the confidentiality of any information provided on line or which is imported into an electronic form from interactions with our customers.

All personal information that an Internet user transmits to Cooper Electric Supply Co. through the services of the site is subject to French legislation (Loi n° 78-17 Informatique et Libertés du 06 janvier 1978). This legislation allows Internet users to access, rectify and delete any personal information by submitting a written notice to the following address:

Sonepar Management US, Inc.
510 Walnut Street
Philadelphia, PA 19106

California Privacy Rights: If a customer lives in California and has an established business relationship with us, the customer can request a list of the personal information that we have shared with third parties for their marketing purposes. We will also give the customer a list of the third parties that have received the customer's information. A request can be made one time each year.

To exercise this right, the customer can email us or write to us at the address above. The customer should mention in the letter that the customer is making a "California Shine the Light" inquiry. We will respond within 30 days.

Child Privacy: Cooper-Electric.com is a general audience website, and it and its related sites, applications, services, and tools are not intended for children under the age of 13. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.

4. How Customer Information is Collected and Used

A customer can browse our Cooper Electric Supply Co. and affiliate sites without telling us who the customer is or revealing any personal information. If the customer registers for an account, we receive personal information. If the customer chooses to provide us with personal information, the customer is providing informed consent to the transfer and storage of that information on our servers.

The following types of personal information are collected:

Information we collect automatically: when a customer visits our sites, use our applications, services, and tools, or interact with our advertising or content, we automatically collect information sent to us by the customer's computer, mobile device, or other access device. This information includes but is not limited to:

Cooper Electric Supply Co. automatically collects and stores the following information about a customer's computer and visit:

the domain and host from which the customer accesses the Internet
the Internet address of the Web site from which the customer linked directly to the Cooper Electric Supply Co. site, if applic able
the date and time the customer arrived at our site, how long the customer spent and the pages visited by the customer
the customer's internet protocol (IP) address
the customer's computer's operating system and browser software
device ID or unique identifier, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address, and standard web log information
Anonymous information collected through our use cookies and web beacons

5. How Customer Information is Shared

Our primary purpose in collecting personal information is to provide the customer with access to our sites and/or use of our services, applications and tools, provide requested customer service and relevant information about the customer's account and our services, and to provide the customer with an efficient and customized experience which can be enhanced in the future, promotions and a loyalty program. The customer agrees that we may use the customer's personal information to:

customize, measure and improve our services, content and advertising;
contact our customer, either via email or telephone to inform the customer about our services and those of our corporate family, deliver targeted marketing, service updates, and promotional offers based on the customer's communication preferences;
provide our customer with other services requested by the customer as described when we collect the information.

6. Cookies

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to maintain a virtual session. Cookies should make the customer's online experience easier and more personalized.

The use of cookies on our web site is limited to carrying out this specific function.

We link to the sites of some of our partners if we think their business may be of interest to our customers. Please be aware that even though we try to choose partners who adhere to similar privacy standards and practices, we cannot control their use of cookies in relation to these links. We encourage our customers to be aware when accessing third party sites through our site, through these links, and to read the privacy policies of all sites our customers visit.

7. Security

Appropriate safeguards are implemented to ensure the security, integrity and privacy of personal information about our customers, prospects and partners.

8. Contact Us

If a customer has any questions, Cooper Electric Supply Co. support for this privacy policy can be reached using any listed contact information on Cooper-Electric.com or affiliated sites as well as by email at communications@sonepar-us.com, and by postal mail at